"Please be aware that products made in the USA may be subject to tariff fees. For assistance before placing your order, feel free to reach out to us. Any customs duties, taxes, or import charges for shipments outside of Canada will be the customer's responsibility."
Available : (647) -239 -7140
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Cleaning Prior to Sanitizing:
Equipment must be cleaned prior to sanitizing with a good detergent, followed by a potable water rinse. Gross food particles and soil must be removed by a pre-flush, or pre-scrape and, when necessary, pre-soak treatment.
Sanitizing:
For manual operations, fresh sanitizing solution should be prepared at least daily or more if the solution becomes diluted or soiled.
Tea & Coffee Vessels, Iced Cappuccino & Granita Machines:
Use 2 tablespoons (1 oz.) of SANI-PURE® for each 1 gallon of water (liquid) capacity to provide approximately 200 ppm. available chlorine. Immerse and allow solution to soak in warm water for 2 minutes. Brush vessel surfaces. (If applicable, run a “cycle” of any machine being sanitized so that lines, valves and faucets are also sanitized.) Then drain thoroughly. ALLOW TO AIR DRY ONLY. DO NOT WIPE.
Soft Serve Machines:
Use 1 oz. (2 tablespoons) of SANI-PURE added to each gallon of water in mix hopper. Pump into freezer and operate for about five minutes drain. For sanitizing, repeat process with a 2 minute cycle of mixing, then drain. Air dry only.
For Rinse or Immersion Methods of Sanitizing:
Prepare 100 ppm sanitizing solution by thoroughly mixing ½ ounce of this product (1 ounce = 2 tablespoons) with 1 gallon of water. If no test kit is available, prepare a sanitizing solution by thoroughly mixing 1 ounce of this product with one gallon of water to provide approximately 200 ppm available chlorine by weight. Clean equipment in the normal manner. Prior to use, rinse all surfaces thoroughly with the sanitizing solution for at least 2 minutes and allow the sanitizer to drain. If solution contains less than 50 ppm available chlorine, as determined by a suitable test kit, either discard the solution or add sufficient product to establish a 200 ppm residual. Do not rinse equipment with water after treatment and do not soak equipment overnight. Sanitizers used in automated systems may be used for general cleaning but may not be re-used for sanitizing purposes.
All Other Vessels & Utensils:
Use 1 oz. (2 tablespoons) of sanitizer for each gallon of liquid capacity. Allow to soak for 2-3 minutes. Drain and allow to air dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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*FINAL SALE. Please make sure to order part correctly. No Returns or Refunds for the Spare parts once the order is placed
We provide shipping service on all business day using Canada Post. All orders are chargeable to shipping fees as per the weight of the product which can be seen during checkout. We ship the product using :
Typical Delivery Times are as followed:
Area | Time Frame |
---|---|
Ontario & Quebec | 1-2 days to the Greater Toronto, Ottawa or Montreal Areas |
2-3 days to most other areas | |
6 days to very remote areas | |
Other Provices | Upto 6 days for major centre like Winnipeg, Regina, Edmonton, Halifax and Moncton |
Upto 7 Days for others remote areas | |
Upto 5 Days for most of the Canada | |
USA | Upto 8 Days |
Please note Weekends and Holidays do not count for estimates in all cases. Also please allow time for processing your order. Above times are the just the estimation from when your order is shipped to us. During the pandemic shipping can take longer and delivery times are not guaranteed.
Note: * NO RETURNS WILL BE ACCEPTED WITHOUT CONSULTATION or RETURN TICKET NUMBER
Read our Warranty Policy for your products carefully
In the event of an issue, the supplier or manufacturer is typically consulted for troubleshooting advice and/or assistance. Most issues can be resolved through third-party assistance, replacement parts or a replacement unit, if need be. Please Contact us before placing an order in terms of any queries related to specification, features, information related to installation, product availability and ETA for deliveries / shipping details.
Please carefully examine and get all information you need for the product before purchasing the product
*ALL REFUNDS WILL BE MADE UPON VERIFICATION ONLY AND 3% ADMINISTRATION FEE WILL BE DEDUCTED. PLEASE CONTACT US BEFORE RETURNING PRODUCTS.
Duration | Policies |
---|---|
Upto 7 Days for Unused Products |
100 % Refund, If returned with all packaging and accessories. |
Missing Parts or accessories will be charged with 25% restoration fee (Decided upon verification) | |
Upto 7 Days for Used Products |
15% Restoration Fee. If the product is used and returned with all original accessories and packaging |
25% additional charge for Missing parts or accessories will be charged upon verification | |
7 -30 Days for Used Products |
50% value of the machine + additional fees 25% if missing parts, accessories or packaging |
Final decision upon verification only. |
Before Shipping any products we do check the condition of product ordered. However the products that are fragile can still be damaged or broken during shipping or transit.
NOTE: MAKE SURE TO INSPECT THE PRODUCT BEFORE ACCEPTING. IF THE PRODUCT IS DAMAGED, YOU SHOULD INFORM THE DELIVERY PERSON AND MARK THE BILL OF LADING AS "DAMAGED".
* Only applies to specific products
If customer wish to exchange product the difference needs to be paid or may be deducted from store credit if available.
If the difference is lower than previous product then customer will be paid in store credits.